Q: What can I expect at my appointment?

A: At a routine dental check-up, you will be asked to update your health history, including any medication or medical conditions. X-rays will be taken to evaluate your dental health. If you are scheduled for a cleaning, a dental hygienist will clean your teeth, review your at-home hygiene routine, and make recommendations if needed. Your dentist will perform an exam and evaluate any treatment needed. They will also discuss any questions or concerns that you may have. You should leave your appointment with a clear understanding of your current oral health and any treatments that you discussed with your hygienist and your dentist.


Q: Do I have to pay for services on the day of my appointment? What forms of payment do you accept?

A: In order to keep our fees as reasonable as possible, once treatment has been completed, payment will be due at the time of service, including insurance co-payments. We accept cash, checks, Visa, Mastercard, American Express, Discover, and Care Credit.


Q: Do you take my insurance?

A: We are in-network with Aetna, Delta Dental, and NY Teamsters and will file claims on your behalf, saving you time and hassle. For all other dental plans, our knowledgeable staff can help you maximize your dental benefits and minimize your out-of-pocket cost. We will tell you upfront what your insurance plan will pay for and offer options for taking care of any remaining balance. Insurance co-payments are due at the time of service.


Q: Do you offer payment plans?

A: No, but we accept Care Credit, which is a health and wellness credit card that offers interest-free financing options. For more info and to apply, visit CareCredit.com.


Q: How often do I need dental x-rays?

A: Dental radiographs can help us identify diseases and structural problems before they become serious health issues. Depending on your health history, we may need new radiographs as frequently as every year or every few years.


Q: I get anxious when I visit the dentist. What advice would you give me?

A: You’re not alone – dental anxiety is quite common! We’re here to make sure your experience at our office is as comfortable as possible. There are some calming tips you can try before and during your appointment, such as taking a few moments to breathe and relax before you come inside and listening to calming music while you’re in our waiting area. If you let our staff know that you are nervous about your visit, we will be extra mindful to ask how you are doing throughout your visit and see if there’s anything we can do to ease your anxiety.


Q: I haven’t been to a dentist in a long time. What do I need to do?

A: It’s never too late to get back into the routine of proper dental care! At your first visit with us, you will receive a thorough exam including dental radiographs and we will discuss your health history, dental hygiene habits, and any concerns we may have. We will also answer all of your questions. Together, we will make a plan for any additional treatments (if needed) and schedule your next cleaning and exam.